19.3.2018

Official Journal of the European Union

C 104/12

(Case C-628/17)

(2018/C 104/15)

Language of the case: Polish

Referring court

Parties to the main proceedings

Appellant: Prezes Urzędu Ochrony Konkurencji i Konsumentów

Respondent: Orange Polska S.A.

Questions referred

Is Article 8, in conjunction with Articles 9 and 2(j), of Directive 2005/29/EC of the European Parliament and of the Council of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Council Directive 84/450/EEC, Directives 97/7/EC, 98/27/EC and 2002/65/EC of the European Parliament and of the Council and Regulation (EC) No 2006/2004 of the European Parliament and of the Council to be interpreted as meaning that the use of standard forms for the conclusion of distance contracts relating to the provision of telecommunications services, under which a consumer is required to make the final business decision in the presence of the courier handing over the standard-form contract (general terms and conditions), an aggressive commercial practice by a trader owing to undue influence:

(a)always, where the consumer, during the courier’s visit, is unable freely to take cognisance of the content of the standard-form contract;

(b)only where the consumer has not previously and individually received all standard forms (for example, at his e-mail address or home address), even if he himself had the opportunity, prior to the courier’s visit, to take cognisance of their content on the trader’s website;

(c)only if additional findings were to point to unfair actions on the part of the trader, or on his behalf, for the purpose of restricting the consumer’s decision-making freedom in regard to the business decision which he has to make?

Language of the case: Polish.

(1) OJ 2005 L 149, p. 22.