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Case C-78/23, Deutsche Lufthansa: Request for a preliminary ruling from the Amtsgericht Steinfurt (Germany) lodged on 14 February 2023 — UE v Deutsche Lufthansa AG
ECLI:EU:UNKNOWN:62023CN0078
62023CN0078
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30.5.2023
EN
Official Journal of the European Union
C 189/11
(Case C-78/23, Deutsche Lufthansa)
(2023/C 189/16)
Language of the case: German
Referring court
Parties to the main proceedings
Applicant: UE
Defendant: Deutsche Lufthansa AG
Question referred
Does a change of booking notice with the wording set out below, followed by a list of the remaining outbound and return flight segments on the booking confirmation, satisfy the substantive requirements of a ‘cancellation notice’ for the purposes of Article 5(1)(c) of Regulation (EC) No 261/2004 (1) of the European Parliament and of the Council of 11 February 2004?
‘Change of booking
[Name of air carrier] booking code: […]
(View/manage booking)
Dear customer,
Due to the coronavirus crisis, adjustments to our flight schedule are still necessary. These changes have also affected your itinerary.
We have tried to find the best possible connection for you and kindly ask you to check your revised booking. All remaining flights of your trip are listed and cancelled flights are not displayed.’
(1) Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (OJ 2004 L 46, p. 1).