- Query in any language with multilingual search
- Access EUR-Lex and EU Commission case law
- See relevant paragraphs highlighted instantly
Similar Documents
Explore similar documents to your case.We Found Similar Cases for You
Case C-332/17: Request for a preliminary ruling from the Riigikohus (Estonia) lodged on 2 June 2017 — AS Starman v Tarbijakaitseamet
ECLI:EU:UNKNOWN:62017CN0332
62017CN0332
With us you find everything. Try it now!
I imagine what I want to write in my case, I write it in the search engine and I get exactly what I wanted. Thank you!
Valentina R., lawyer
EN
Official Journal of the European Union
C 256/16
(Case C-332/17)
(2017/C 256/15)
Language of the case: Estonian
Referring court
Parties to the main proceedings
Applicant: AS Starman
Defendant: Tarbijakaitseamet
Questions referred
1.Is Article 21 of Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 to be interpreted as meaning that a trader can make available a telephone number for which a higher rate than the normal rate applies if the trader, in addition to the telephone number at a higher rate, also offers consumers, in a comprehensible and easily accessible way, a landline number at the normal rate for the purposes of contacting him in relation to a contract concluded?
2.If the answer to Question 1 is in the affirmative, does Article 21 of Directive 2011/83/EU preclude a situation in which a consumer who voluntarily uses a telephone number with a higher rate for contacting a trader in relation to a concluded contract, despite the provision by the trader of a telephone number at the normal rate in a comprehensible and easily accessible manner, is obliged to pay the higher rate for contacting the trader?
3.If the answer to Question 1 is in the affirmative, does the limitation in Article 21 of Directive 2011/83 oblige the trader, together with the speed dial number, everywhere also to present a landline number at the normal rate and information on the differences in price?
Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council (OJ 2011 L 304, p. 64).
* * *