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Valentina R., lawyer
(Case C-360/19) (*)
(Reference for a preliminary ruling - Internal market for electricity - Directive 2009/72/EC - Article 37 - Duties and powers of the regulatory authority - Out-of-court dispute settlement - Concept of ‘party having a complaint’ - Complaint submitted by a final customer against the operator of a transmission system to which that customer’s installation is not directly connected - Failure on the grid - No contractual relationship between that customer and the operator of that grid - Admissibility of the complaint)
(2020/C 414/08)
Language of the case: Dutch
Applicant: Crown Van Gelder BV
Defendant: Autoriteit Consument en Markt
Other party: TenneT TSO BV
Article 37(11) of Directive 2009/72/EC of the European Parliament and of the Council of 13 July 2009 concerning common rules for the internal market in electricity and repealing Directive 2003/54/EC must be interpreted as meaning that the regulatory authority may not dismiss a complaint submitted by a final customer against the operator of a transmission system, following a power failure in that system, on the ground that that final customer’s installation is connected not to that transmission system directly, but only to a distribution system fed by it.
(*) Language of the case: Dutch.